Documentation

Short, practical guides to each part of InboxReady, all on one page. Pick a topic on the left, or read straight through.

Start here

Getting Started

What InboxReady does, and the three steps from sign-up to a warmed mailbox.

Mailbox providers such as Gmail and Outlook keep a reputation for every sender. A new or dormant mailbox has none, so the first campaign it sends is treated with suspicion and often lands in spam. InboxReady builds that reputation gradually, then shows you where your mail is landing so you can decide when a mailbox is ready.

The Three Steps

  1. Connect a mailbox. Open Mailboxes and choose Add mailbox. See Connect a Mailbox.
  2. Start a warmup plan. Open Warmup Plans, pick the mailbox and preview the ramp. See Warmup Plans.
  3. Check placement. Run a test from Inbox Placement and read the result by provider. See Inbox Placement Tests.

Finding Your Way Around

OverviewActive mailboxes, today’s warmup volume, latest placement and what to do next.
MailboxesEvery connected mailbox, its status, and its seed pool membership.
Warmup PlansThe ramp for each mailbox: warmup day, today’s target, pause and cancel.
Inbox PlacementPlacement tests, their results by provider, authentication and reputation.
BillingYour plan, its limits, and cancellation.

This site is an interactive product demo. Every figure you see is sample data and no real email is sent.

Using InboxReady

Connect a Mailbox

Supported providers, connection methods, and what each mailbox status means.

InboxReady needs to send from your mailbox and read it, so that warmup messages can be sent, opened, replied to and moved out of spam on your behalf.

Providers and Methods

GoogleSign in with Google (OAuth), or an app password over IMAP and SMTP.
Microsoft 365 / OutlookSign in with Microsoft (OAuth).
YahooAn app password over IMAP and SMTP.
CustomYour own SMTP and IMAP host, port and credentials.

With OAuth you grant permission in one click and can revoke it from your provider at any time. App passwords require two-step verification to be switched on at the provider first.

Mailbox Statuses

ActiveWe can send and receive. Warmup can run.
PausedYou paused the connection. Nothing is sent until you resume it.
ErrorThe provider rejected our credentials. Edit the mailbox and re-enter them.
RevokedThe provider withdrew our access. Sign in again to restore it.

The Seed Pool

A mailbox with verified IMAP access can join the seed pool, where other accounts warm up through it. Joining is optional, and you can leave from the mailbox’s card at any time.

Using InboxReady

Warmup Plans

How the ramp works, what the figures on a plan mean, and how to pause or cancel.

A warmup plan sends a small number of emails from your mailbox to a trusted peer network and raises that number a little each day. The peers open, reply and move messages out of spam. Those are the signals providers reward.

Starting a Plan

  1. Open Warmup Plans and choose Start warmup.
  2. Select an active mailbox.
  3. Preview the day-by-day ramp, then confirm.

Reading a Plan

Warmup DayHow many days the plan has been running. The ramp runs over about four weeks.
Today’s EmailsSent so far against today’s target, which rises with the warmup day.
Total EventsEvery send, open, reply and spam rescue since the plan started.
Daily ProgressHow much of today’s target has gone out.

Pausing and Cancelling

Pause keeps your progress and resumes from the same warmup day. Cancel ends the plan and moves it to Past plans. Both controls are on the plan’s card.

Warmup is one part of deliverability. It does not replace authentication, and it cannot rescue poor content or a purchased list.

Deliverability

Inbox Placement Tests

Delivery versus placement, the three kinds of test, and how to read a result.

A provider accepting your message is delivery. Placement is where it was filed afterwards: the inbox, a tab such as Promotions, the spam folder, or nowhere. A campaign can report a 95% delivery rate while a tenth of it sits in spam.

Kinds of Test

ManualSend one test now from a connected mailbox.
RecurringRun the same test on a schedule and watch placement move over time.
ExternalSend to our seed addresses yourself, from a tool outside InboxReady.

Setting Up a Test

  1. Choose the kind of test.
  2. Pick which email providers receive it. The total seed count updates as you choose.
  3. Select the sender mailbox, then enter the subject and body you plan to send.
  4. Choose a delivery mode. One by one, spaced 60 to 190 seconds apart, looks more like ordinary correspondence than identical messages sent at once.
  5. Choose Launch test.

Reading the Result

Overall PlacementInbox plus tabs, as a share of every seed checked. Graded Strong, Fair or At risk.
Sent, Accepted, ReachedThe funnel from seeds sent, to seeds a provider accepted, to seeds in the inbox.
By ProviderEach provider’s own split. One weak provider is the usual cause of a Fair grade.
AuthenticationSPF, DKIM and DMARC as Passing, Mixed or Failing across the seeds that arrived.
ReputationHow providers currently regard your domain and sending IP.

Gmail’s Promotions and Updates tabs count as the inbox. Spam, and mail that never arrives, do not. A seed test is a sample, so treat it as a strong signal rather than a guarantee.

Deliverability

SPF, DKIM and DMARC

What the three authentication checks prove, and what to do when one fails.

Authentication is how a provider confirms that a message really came from your domain. It is the first thing to check when placement is weak, because it is the quickest to fix.

SPFThe sending server is on the list your domain publishes as allowed to send.
DKIMThe message carries a valid signature and was not altered in transit.
DMARCSPF or DKIM passed and aligned with the address in your From line.

When a Check Is Mixed or Failing

  • Mixed usually points at one provider or one sending path. Open the seed results and see which seeds failed.
  • Failing means the record is missing or wrong. Fix the DNS record at your domain host, wait for it to propagate, and run the test again.
  • Set up all three before you send campaigns. Warmup does not stand in for them.

InboxValid Shield keeps watch over these records continuously.

Account

Plans and Billing

What each plan includes, how to change plan, and how cancellation works.

Plans differ by the number of mailboxes, the daily warmup volume per mailbox, placement tests per month and team seats. The current figures are on the pricing page and in Billing inside the workspace.

Changing Plan

Open Billing and choose the plan you want. You can switch between monthly and yearly billing with the toggle at the top of that screen.

Cancelling

Cancel from Billing at any time. Cancellation takes effect at the end of the current paid period and you keep access until then. The Refund & Cancellation Policy has the full terms.

Prices shown in this demo are samples. The real price is always shown at checkout.

Account

Troubleshooting

The problems people meet most often, and the first thing to try for each.

A Mailbox Shows Error

The provider rejected the app password or the IMAP details. Open the mailbox, choose edit, and re-enter them. For Google and Yahoo, generate a fresh app password.

A Mailbox Shows Revoked

Access was withdrawn at the provider, often after a password change. Sign in again from the mailbox’s card. Warmup stays paused on that mailbox until you do.

Placement Is Low

  1. Check authentication first. See SPF, DKIM and DMARC.
  2. Find the provider pulling the figure down in By provider.
  3. Hold your volume steady and keep the mailbox on its ramp.
  4. Test again after a few days.

Today’s Emails Is Stuck at Zero

The plan is paused, or its mailbox is no longer Active. Check the plan’s status, then the mailbox’s.

Still Stuck?

Write to support@inboxvalid.com, or use Support inside the workspace. Include the mailbox address and what you were doing when it happened.

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